USER MANUAL FORTA CRUTCHES AND CANES

1.- Important

Read the manual carefully before using this product and keep it in case of need.

If you cannot read or understand any warning, caution or instruction, contact the seller before using the product or you may be at risk of harm.

Consult your physician or orthopaedic specialist before use. They will advise you as to the most appropriate walking technique for you.

2.- Icons used on the label and in the manual

	Manufacturer details		Date of manufacture
	Medical Device		Observe safety instructions
	Maximum user weight in kg		Declaration of Conformity
	Caution, danger of entrapment		Check the user manual
	Product recycling information		Recycling centre
SN	Product serial number	LOT	Product batch number
REF	Product reference or code

	Manufacturer details
	Date of manufacture
	Medical Device
	Observe safety instructions
	Maximum user weight in kg
	Declaration of Conformity
	Caution, danger of entrapment
	Check the user manual
	Product recycling information
	Recycling centre
SN	Product serial number
LOT	Product batch number
REF	Product reference or code

3.- Product use

Canes, crutches and walking sticks are aids to support people with walking difficulties and assist them while walking.

5.- Warnings and safety

Failure to follow these safety precautions may result in serious injury.

• Make sure all parts are securely fastened and in good working order before using the walker.
• Make sure that any mobile part is fixed by the adjustment clips and that the height of the grip is right for you before using the product.
• Use the product as intended, do not overreach or attempt dangerous movements. Do not use the product on slippery surfaces and/or uneven terrain. It is recommended for use only on flat, solid surfaces.
• Replace the ferrule if worn or damaged.
• Use only original Forta brand accessories and parts.
• Do not use the product to walk backwards, in the opposite direction to the direction you are facing.
• Do not make any adjustment or change to the product while it is in use.
• Do not use the product on wet, icy or snowy inclines.
• If any part is damaged, broken or worn, contact your distributor for a replacement.

6.- Assembly and use

• Before using the product make sure that the adjustment clips are fixed and correctly positioned as shown in the image above.
• The crutch should be used with the arm on the opposite side to the injured leg.
• Adjust the height of the crutch so that you do not have to hunch over . The right height is height at which you can stand fully upright.

7.- Technical Specifications

Dimensions, load-bearing capacity and weights are listed below:

8.- Care and maintenance

Failure to care for and maintain the product in perfect condition may lead to the risk of an accident.

• Clean the product regularly with warm water and a soft cloth. Do not use abrasives, detergents or solvents.
• Wipe dry with a clean, soft, dry cloth.
• Do not use cleaning agents containing phenol or chlorine, which might damage the materials.
• In the event of a fault, do not repair the walker yourself. Consult an authorised distributor.

9.- Recycling the product

When the product has become unusable and requires disposal, contact your specialist dealer. If you want to recycle it yourself, ask your local waste management company or nearest recycling centre for advice on disposal.

10.- Storing the product

If not correctly stored, the product may be damaged leading to the risk of an accident.

• Do not store this product for an extended period of time near a heat source or in the sun (e.g. in front of a window or near a radiator) or near a cold source.
• Keep the product away from flames and sparks.
• Store the product as follows:
• Store the product in a dry, cool place.
• Protect the product from dust and rust by packaging or bagging it.
• Store all removed parts or components together in one place so they do not get mixed up with anything else or get lost.
• Do not place any weight on any components (do not place heavy objects on the product or on any component).

11.- Useful life

The expected useful life of the product is 1 year in normal conditions of use, safety and maintenance. After that time, the product can be used as long while it remains in perfect conditions of use and maintenance. Some parts or components may in any event have to be replaced due to normal wear and tear within less than this time.

12.- Warranty and after-sales service

Warranty terms and conditions:
Only original Forta products purchased from authorised dealers are covered by the warranty against defects in parts and workmanship.

The warranty runs from the date of purchase for 3 years for structure and components subject to the following conditions:

• Only original FORTA products purchased from authorised dealers will be covered by the warranty against defects in parts and workmanship.
• The purchasing establishment must give notice of any defect in the product immediately.
• The manufacturer will not have any liability for defects caused by improper handling, negligence or failure to follow the instructions set out in this manual.
• During the warranty period, any part that proves defective due to faulty assembly or materials will be repaired or replaced free of charge by Forta.
• The warranty will be absolutely void if incorrect modifications or adjustments are made to the product or if parts or options not supplied for the product model are fitted.
• Damage from rust caused by misuse or negligence or the action or any liquid or gas that may damage the product are excluded from the warranty.

THE WARRANTY DOES NOT COVER THE CONSEQUENCES OF ANY TRAVEL PROBLEM, IN PARTICULAR ISSUES RELATING TO TRANSPORT, LOSS OF PROFIT, EXPENSES, ETC.

Forta will have NO liability in the following circumstances:

• Normal wear and tear of the product or inappropriate or incorrect use.
• Defects in any assembly or repair carried out by the purchaser or a third party.
• Negligent handling or maintenance or use of unsuitable parts.
• Repairs or modifications carried out in non-official workshops.
• Forta will have no liability for any harm or loss suffered by the user or any third party as a result of any modification to or alteration of any product.
• The warranty also excludes modifications made other than with original Forta parts.

The warranty certificate must be sent to FORTA, S.L. together with a photocopy of the purchase invoice within 15 days from the date of purchase. To validate the warranty, the user must submit the warranty certificate bearing the stamp the seal of the outlet that sold the product. You can download the warranty certificate here: https://www.fortasl.es/manuals/doc/GARANTIA%20CONTRACTUAL.pdf.

13.- Tests and trials carried out

FORTA products comply with Annex IV to MDR (EU) 2017/745, are CE marked and have been designed and tested in accordance with UNE-EN ISO 11334-1:2007. Forta is obliged to certify compliance by its products with a number of essential requirements. There is a standard that specifies the inspection and testing methods to show compliance of the products with those requirements. The standards that the product complies with are listed below:

Brief description of relevant law	Current law
Information provided by the manufacturer	UNE-EN ISO 20417:2021
Quality management system	UNE-EN ISO 13485:2018
Risk management	UNE-EN ISO 14971:2020
Testing of medical devices and crutches, canes or walking sticks	UNE-EN ISO 21856:2023 UNE-EN ISO 11334-1:2007
Biological assessment of medical devices	UNE-EN ISO 10993-1:2021
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